Schedule
| Tuesday, September 28, 2021 | ||
| 10:30am - 11:30am ET | Opening General Session: Industry Update and Credit Trends The economy continues to improve in 2021, fueled by record consumer savings and strong gains in employment, which should provide a solid foundation for further recovery. Join our opening general session for a state of the industry update by MBA leadership followed by a panel of experts covering the current market trends and the consequences of those trends on the mortgage industry and your institution. | Speakers Robert (Bob) Broeksmit CMB, President & Chief Executive Officer, Mortgage Bankers Association Anh Doan, Director, Research and Economics, Mortgage Bankers Association Emre Sahingur, SVP Predictive Analytics, VantageScore Solutions, LLC |
| 11:30am - 12:30pm ET | General Session: Fraud Update Overall levels of fraud activity are expected to rise in the next 12 months because of rules enacted in response to the pandemic, such as digital mortgage, remote online notarization and closings. How prepared are you to deal with this post pandemic fraud landscape? Hear from fraud experts regarding the latest schemes they are seeing in the residential mortgage industry, and how they are being addressed. Panelists to address: Challenges facing anti-fraud programs; Adjustments to avoid post-pandemic risks; Communication on all levels to combat fraud; Lessons learned to move anti-fraud programs forward. | Speakers Jennifer Link, Fraud Manager, CMG Financial Christa Greco, Special Agent, Federal Bureau of Investigation Jennifer Judge, Senior Vice President, Deputy General Counsel , Caliber Home Loans Kip Mendrygal, Partner, Locke Lord |
| 12:30pm - 1:00pm ET | BREAK | |
| 1:00pm – 1:50pm ET & 2:00pm - 2:50pm ET | Concurrent Breakout Sessions: | Fraud Prevention Track Risk Managment & Analytics Track Underwriting & QA Track |
| 3:00pm - 3:50pm ET | mPower: Successful Virtual Communication Markets and companies have confidence in leaders who communicate clearly and exude charisma. The pandemic made virtual communication the default, and has led to new challenges and discomfort for both genders. It’s natural to retreat to old habits that don't serve women leaders well. Women must exhibit powerful presence and command attention whatever the virtual situation – board meetings, presentations, or 1:1 – not only by what they say, but how they look, sound, and move. In this dynamic presentation, CEO & Celebrity communications consultant, speaker, and author Ruth Sherman, teaches us to show up confidently on-camera and become recognized as a force; engage virtual audiences with strategic use of storytelling and other techniques; positively and irrevocably influence stakeholders of all kinds; and manage the exhaustion that accompanies all-day video-conferencing with some simple tweaks. Opening remarks by mPower founder, Marcia Davies. | Host Marcia M. Davies, mPower Founder and Chief Operating Officer, Mortgage Bankers Association Speaker Ruth Sherman, Executive Speech Coach and Celebrity Media Trainer |
| 4:00pm - 5:00pm ET | Engagement Session: Getting the Most out of Quality Control Sponsored by Indecomm Turn on your camera and join peers in Zoom for an interactive session covering making the most of your quality control program. Don't miss your chance to network with peers and earn 1 CPE credit. Attendees will learn: Putting Things into Place: How to implement operating procedures to manage risk. Hidden Costs: The budget impacts of risk management Inspecting What You Expect: How to audit your own processes. Lessons from the Field: Identifying technology resources & other best practices. | Click here to join the conversation Engagement Session conversations will be available VOD after the event |
| Wednesday, September 29, 2021 | ||
| 10:30am - 11:30am ET | General Session: GSE Update Join MBA’s chief economist, Michael Fratantoni, as he hosts representatives from Fannie Mae and Freddie Mac for our yearly update on the critical changes taking place that impact underwriting and QC practices. Moderator | Moderator Michael Fratantoni, Ph.D., Chief Economist and Senior Vice President of Research and Industry Technology, Mortgage Bankers Association Speakers Bill Cleary, Vice President, Single-Family Credit Risk Loan Quality, Fannie Mae Ronald Feigles, Vice President, Single Family Quality Control and Fraud, Freddie Mac |
| 11:30am - 12:30pm ET | General Session: Risk Managers Executive Panel Lenders have managed record production volume while adapting with an evolving workforce and shifting economic conditions the past year. Hear from top risk management executives regarding their approaches to maintaining operations, employee morale, productivity, and governing key controls and thorough risk practices during high volume times. | Moderator Gwen Muse-Evans, President & Chief Executive Officer, GME Enterprises Speakers Anshul Aggarwal, Chief Risk Officer, LoanCare Meghan Bartholomew, EVP - Credit and Counterparty Risk, Radian Guaranty Inc. Terri Merlino, Senior Vice President, Single-Family Business, Freddie Mac |
| 12:30pm - 1:00pm ET | BREAK | |
| 2:00pm – 2:50pm ET & 2:00pm - 2:50pm ET | Concurrent Breakout Sessions: | Fraud Prevention Track Risk Managment & Analytics Track Underwriting & QA Track |
| 3:00pm - 3:30pm ET | General Session: Best Practices in Hiring, Training and Retaining Staffing is at the forefront of the success of every organization. Learn best practices for hiring underwriters, risk managers, fraud experts and other back-office staff to ensure your office runs efficiently in these unprecedented times of increased production. | Moderator Sheila Klostermann CMB, CRU, Director - Quality Assurance, Enact Speakers Debbie Dunn, Chief Operating Officer, SWBC Mortgage Suzanne Shuck, Chief Risk Officer, Freedom Mortgage Corporation |
| 4:00pm - 5:00pm ET | Engagement Session: MBA mPact Industry Forum Sponsored by TENA Companies (Closed to Media) End RMQA with a fun networking event to learn about MBA’s mPact group and how it can help your young professionals! |
1919 M Street NW, 5th floor
Washington, DC 20036
(202) 557-2700 | (800) 793-6222
© 2020 Mortgage Bankers Association. All rights reserved.